Shipping policy
Last updated: February 25, 2026
Thank you for visiting and shopping at Bee Pontoon (beepontoons.com). Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.
Estimated Transit Time: Once processed and shipped, standard delivery within the United States typically takes 1-2 business days.
Shipment to P.O. Boxes or APO/FPO Addresses: Bee Pontoon ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking: Once your order is shipped, we will email you a Shipment Confirmation containing your tracking number(s). You can use it to track your shipment on the carrier's website. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: Bee Pontoon is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: We stand behind our products. If you receive your order and it was damaged during shipping, please contact us immediately at beepontoon@gmail.com. Please save all packaging materials and the damaged goods, and include photos in your email so we can make it right for you and file a claim with the shipment carrier on your behalf.
International Shipping Policy We currently do not ship outside the United States. However, if you are an international customer, please contact us to explore possible solutions.
Returns Policy For detailed information about options and procedures for returning your order, please review our Refund Policy.
Contact Us If you have any questions about our Shipping Policy, please contact us at:
Email: beepontoon@gmail.com
Contact Form: https://beepontoons.com/pages/contact